FAQs

How long will it take to receive my order? 

All orders are shipped next day via Royal Mail first Class or Hermes. Royal Mail 1st Class is usually delivered within 48h. Hermes shipment delivers between 3 and 5 working days. 

 

What kind of packaging are you using to ship my parcel?

Depending on the size of the items you ordered, your delivery will come in a degradable shipping bag or a recyclable postable cardboard box. 

We repurpose the filling from our wholesale deliveries and therefore the filling may vary (recyclable paper or dissolvable shipping peanuts). 

The parcel will include your invoice printed on recyclable paper. 

The sticky shipping label and logo sticker are printed on recyclable paper.

 

Where are the products made? 

All the products available on our site are made in the UK or in Europe. We stand behind fair living wage, low carbon print as well as supporting local business. We also love to work with female owned business, from a Ladyboss to an other. 

 

 

 

Are we missing something? A question you would like us to cover? Just email us at info@theecologik.com or call us on 0770 206 5940.